Transformation Manager: Customer Experience & Digital
Company: NatWest Group
Location: London
Posted: May 8th, 2026
NatWest Group is seeking a Transformation Manager to lead customer value strategy, aligning it with financial targets. This role involves managing senior stakeholder relationships and driving digital transformation initiatives within the banking context. Ideal candidates will possess postgraduate experience in strategy or transformation, a strong focus on customer experience, and skills in stakeholder management. This position is office-first, requiring time spent in-office to facilitate collaboration and delivery of innovative banking solutions.
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