Operations Leader, Operational Excellence & Coaching

Description This is seeking an Operations Manager – Operational Excellence in Glasgow, UK. This role focuses on delivering exceptional customer experiences in Business Banking by leading a team of Coaches. Responsibilities include driving improvement actions based on performance data and ensuring consistent service standards. Candidates should have professional coaching qualifications and experience leading performance-focused teams. The position is a pivotal part of operational excellence within the company.#J-18808-Ljbffr…