Sales Office Manager
Holiday Inn London - Heathrow M4,jct.4
The Opportunity
We’re seeking a dynamic and results‑driven Sales Office Manager to lead our sales activity and play a central role in the hotel’s commercial success.
This role is about more than hitting targets — it’s about creating clarity, direction and momentum. You’ll inspire the sales team, build trusted relationships with key clients and partners, and develop smart, market‑responsive strategies that drive sustainable revenue growth across corporate, group and agency business.
What You’ll Be Responsible For
- Developing and delivering clear, effective sales strategies aligned to the hotel’s overall commercial goals
- Building and nurturing strong relationships with corporate clients, travel agents and key external stakeholders
- Proactively generating new business leads and identifying opportunities to grow market share
- Leading, coaching and motivating the sales team to build confidence, capability and consistent results
- Ensuring sales targets are met or exceeded, while maintaining a positive, focused team environment
- Working closely with Revenue Management to align pricing strategies and maximise commercial performance
- Monitoring sales performance and preparing regular reports on activity, trends and results
- Representing the hotel at trade shows, networking events and industry forums
- Ensuring all activity is compliant with legal, regulatory and company requirements
Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who This Role Is For
This role is ideal for someone who:
- Is motivated by clear goals and tangible outcomes, and enjoys the challenge of driving results
- Builds relationships naturally and understands the importance of trust, consistency and credibility
- Enjoys leading people, developing others and creating a sense of shared purpose
- Feels energised by opportunity, prospecting and opening new doors
- Is confident using data, insight and market knowledge to inform decisions
- Thrives in an environment where autonomy, responsibility and accountability are valued
- Balances commercial ambition with emotional intelligence and professionalism
If you’re someone who gains satisfaction from building strong partnerships, leading with purpose and seeing your ideas turn into measurable success, this role offers real scope to make an impact.
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