Company: Career Choices Dewis Gyrfa Ltd
Location: Rottingdean
Posted: May 8th, 2026
As the Service Manager, you will be responsible for the operational management of several supported living services. You will ensure that services comply with regulatory requirements and that the highest standards of care are provided to individuals with mental health needs. You will lead and inspire your team, driving positive outcomes and enhancing the lives of the people we support.
Oversee the day‑to‑day operations of four supported living services across the West Midlands. Ensure services operate within regulatory frameworks, including CQC standards, safeguarding, and best practice guidelines. Develop improvement plans to enhance the quality of care and ensure positive care outcomes.
Lead and mentor a team of staff, ensuring they are supported, motivated, and trained to deliver person‑centred care. Conduct regular performance reviews, supervisions, and appraisals. Foster a culture of respect, continuous improvement, and development.
Ensure that care and support plans are:
Promote independence, dignity, and respect in the delivery of service. Act as a key point of contact for service users, families, and external professionals, ensuring clear communication and collaboration.
Ensure services meet regulatory standards including:
Carry out audits to ensure compliance with internal policies and procedures.
Manage financial resources to ensure services operate within constraints while delivering high standards of care.
Address issues or challenges promptly and effectively, ensuring continuity of care. Manage on‑call duties as required, ensuring 24/7 availability to respond to emergencies or urgent matters.
About Isabella's Homes: Isabella's Homes is a leading provider of 24/7 supported living services, specialising in mental health. Our mission is to empower individuals to lead fulfilling and independent lives through compassionate and person‑centred support. We are committed to excellence in care and continuously strive to improve the quality of life for the people we support.
#J-18808-Ljbffr