Service Advisor
Oxford
30k + 4k bonus + company benefits
Monday to Friday 8.00 – 6.00. (NO SATURDAY ROTA)
We are looking for a Service Advisor / Aftersales Advisor for our clients Oxfordshire based dealership.
Responsibilities
- Responding to customer requests
- Booking in vehicles for service / repair
- Checking in vehicles
- Track vehicle through the workshop
- Handover the vehicle
- Deal with customer complaints
- Contribute to improved service processes
You should possess excellent customer service skills, be presentable, professional, reliable and a dedicated team player.
As you will be working as part of a team, good communication skills and IT skills are essential as well as being able to work on your own initiative as and when required, and the ability to prioritise your own workload.
Benefits
- Rewarding loyalty with up to 33 days holiday per annum
- Access to Perkbox
- Discounts on new and used vehicle purchases (as well as servicing and repairs) for colleagues and their families
- An extra paid day off each year in addition to your holiday allowance to attend family/celebratory events
- A paid day off on your birthday
- Death in Service benefit of 4 x salary
- Workplace pension scheme offering enhanced employer contributions
- Flexible working hours
- Cycle to Work bike purchase scheme through salary exchange
- Access to an in‑house management development scheme
- Comprehensive in‑house training with our dedicated training department
- Special Occasion Limo, which is loaned to colleagues, free of charge, for family/celebratory events
- Access to an Employee Assistance Programme, including on-line GP for you and your dependants
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