Customer Service Representatives, The 154 (Golf) Open, Royal Birkdale, Southport (7820)

Pay: £13.45 per hour

The 154th Open (also known as the 2026 Open Championship or British Open) will be held from July 12–19, 2026, at Royal Birkdale Golf Club in Southport, England. G4S Events is proud to providing the security and safety of its visitors to this prestigious event.

If you are enthusiastic, personable and an excellent communicator, with a passion for delivering the best possible guest experience, then this is the role for you!

As part of the G4S Events Customer Service Team, you will play your part in delivering a memorable experience for guests attending The Open. You will greet guests and be the fun, helpful, and friendly face representing the G4S Events Team. From the moment our guests arrive, to when they leave, we want to make a positive impression and deliver the best event experience for them.

Requirements

• Have previous customer service experience, ideally within the Events Industry
• Be passionate about events
• Have exceptional communication skills
• Take pride in your appearance and be well presented at all times
• Be available to work during the evening and at weekends
• Be confident in your ability and act in a professional manner at all times
• Act as an ambassador for G4S and our customer

Benefits

• Perks at Work Scheme: access to a wide range of employee benefits which include discounts in over 20 different categories ranging from Electronics, Home Appliances, Food & Groceries, Car Buying, Travel, Fitness, and more
• Access to GP services, mental health support, healthy lifestyle plans and financial guidance
• Accrued Holiday pay
• Company Pension
• Training and Progression Opportunities
• Free travel to qualifying events outside of the region
• Option to work on other accounts/venues to increase earning capacity

Being part of G4S also allows you the option to work at many venues and events throughout the UK. There are also opportunities within the wider G4S business to work full time on other contracts or continue to choose events that work around you.

Applicants holding their Level 2 in Spectator Safety (or above) are preferred but not essential; however, you must be willing to go through the funded training once on board.

For those looking to create a career in events, this role could be the start of something big. Join our events team and see where it could take you. With opportunities at some of the world's most famous venues and events the opportunity to create a career is real.

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