Business Operations Elevate Programme - Client Onboarding Analyst - Belfast - starting May or J[...]

Client Onboarding Analyst – Elevate Programme for early careers talent (18 months)

Location: Belfast, 3 days/week onsite

Start Date: Join us on 22 May or 1 June 2026

Contract: Full-time, with strong potential for progression

The Opportunity

Join the Elevate Programme and launch your career at a leading professional services organisation. Over 18 months, you will receive structured training, mentoring, and hands‑on experience in client onboarding operations. You will work alongside experienced professionals from day one, take on meaningful responsibility, and build skills that enable progression into senior, specialist, or operational roles.

Your Role

Start your career in business operations with a role that gives you real responsibility from day one.

We’re hiring Client Onboarding Analysts through our Elevate Programme in Belfast. This is a strong opportunity for someone at the start of their career who enjoys organisation, problem‑solving, and working carefully through tasks that matter.

In this role, you’ll help manage engagement requests and support the onboarding process for new client work. You’ll work closely with internal teams, keep cases moving, make sure the right documentation is completed and uploaded, and help maintain high standards of quality and accuracy throughout.

If you’re someone who likes structure, can stay on top of a busy workload, and takes pride in getting the details right, this could be a great fit.

What you’ll be doing

You’ll be responsible for the initial work on a case, helping to move engagement requests through the onboarding process accurately and efficiently.

Your day-to-day work is likely to include:

• Managing your own caseload and progressing cases in a timely way.
• Acting as a key point of contact between engagement teams and the onboarding team.
• Completing onboarding and risk‑related tasks linked to specific clients or engagements.
• Recording progress and task completion accurately in Case Manager.
• Uploading risk and onboarding documents to the relevant systems.
• Following established policies, procedures, and best practice standards.
• Contributing to team huddles and meetings focused on performance, priorities, and KPIs.
• Sharing ideas, lessons learned, and suggestions for improvement with colleagues.

Escalating issues where needed and recognising when something needs urgent attention.

What a typical day could look like

• Joining a morning huddle to discuss team priorities and workload.
• Reviewing your cases and deciding what needs attention first.
• Working through onboarding tasks and updating systems with progress made.
• Speaking with internal stakeholders to clarify requirements or request information.
• Uploading documents and checking that records are complete and accurate.
• Flagging urgent issues and helping keep cases moving.
• Ending the day with a clear view of what has been completed and what still needs to progress.

What We’re Looking For

We’re open to graduates, career changers, and people with some early professional experience. You do not need to have done this exact job before.

We’re likely to be interested in people who can show:

• Strong attention to detail and a careful approach to tasks.
• The ability to follow policies, processes, and instructions.
• Good written and verbal communication skills.
• The ability to manage and prioritise their own workload.
• A reliable and productive working style.
• Comfort working independently while also being part of a team.
• A willingness to learn, take feedback, and keep improving.
• A proactive attitude when spotting issues or suggesting better ways of working.

What success looks like in this role

• Doing tasks accurately, efficiently, and with consistent attention to detail.
• Meeting agreed quality and productivity KPIs.
• Becoming fully competent in key processes over time.
• Managing your caseload well, with minimal escalation required.
• Progressing through internal capability milestones, including RTC progression to Gold.

Programme Benefits & Progression

This is a chance to build strong foundations in business operations, stakeholder communication, risk onboarding, and case management.

You’ll learn how to work in a structured, professional environment where quality, pace, and communication all matter. You’ll also gain experience that can support future progression into operations, onboarding, risk, compliance, client services, or wider business support roles.

Through the Elevate Programme, you’ll receive structured support, fully paid training, and development from the start, helping you build both confidence and capability as your career grows.

Why Join

• Work in a high‑growth team that values your development and long‑term career goals.
• Gain early responsibility and direct exposure to client operations.
• Build a solid foundation for a long‑term career in professional services.

Benefits:

• Alongside your starting salary, there will be a performance review every 6 months.
• Ongoing training and development support through one‑to‑one coaching and access to our award‑winning trainers.
• Health cash plan.
• Cycle to work scheme.

Equal Opportunities

Vantage Point Global is a fully committed Equal Opportunities, inclusive employer. We are passionate about attracting diverse talent, and welcome applications regardless of ethnicity, culture, age, gender, nationality, religion, disability, or sexual orientation.

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