Overview
Yorkshire Trading Company is a growing family‑owned business with 36 stores in Yorkshire, Lincolnshire and the North East, a busy e‑commerce operation and outdoor events teams that trade nationwide. We’re looking for a Retail Store Supervisor to join our team in the Berwick Store.
Position Details
Part‑time, permanent; 32 hours over 4 days, including some weekends on a rota basis. Additional hours may be required at busy times; flexibility is an advantage.
Responsibilities
- Assist the store manager in the day‑to‑day running of the store.
- Deputise in the absence of the Store Manager (key holder).
- Support management and training of retail colleagues, including cashiers and the replenishment team on the shop floor.
- Work on store displays, stock rotation, and put‑away.
- Keep up‑to‑date with all products, services and promotions.
- Handle customer questions, complaints and issues.
- Direct customers by escorting them to racks and counters, suggesting items and delivering great traditional customer service.
- Contribute to the team effort by accomplishing related results as needed.
- Perform cashing‑up duties when required.
- Ensure pricing is correct.
- Maintain tidy store environment.
- Assist in any other duties as required.
Essential Skills
- Previous supervisory or people‑management experience (not essential, training provided); some retail experience required.
- Knowledge of cashing‑up procedures advantageous.
- Computer literate.
- Desire to achieve and deliver high standards.
Benefits
- 5.6 weeks annual leave (pro‑rata).
- 12.5% discount after a 6‑week induction period.
- Workplace pension scheme.
Salary
£12.46 per hour.
Job Types
If you’re passionate about people and sales then we would love to hear from you.
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