Quality Advisor/Quality Support Engineer
Location: Cumbria
Morgan Sindall Infrastructure delivers some of the UK’s most complex and critical infrastructure across six core sectors. From working on projects and long-term frameworks, we believe in connecting people, places and communities through responsible infrastructure. Our people are our business. We leverage their expertise to design and deliver safe, resilient infrastructure through innovative solutions. Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, a leading UK construction and regeneration group with revenue of over £3 billion.
To provide quality support services to enable his/her department to meet its business objectives, and to support the accurate recording and collation of business information. Whilst ensuring the continuous improvement of quality performance in line with relevant standards, client expectations and the Integrated Management System (IMS).
The Quality Support role will report directly to the Senior Quality Manager.
Key responsibilities
- Ensure compliance with relevant quality, industry and Morgan Sindall standards
- Promote awareness of customer requirements at local and/or business unit level
- Promote the Morgan Sindall Quality ABC (Assurance, Business Improvement & Control) approach and Perfect Delivery philosophy
- Deliver quality advice and guidance at local and/or business unit level to minimise risk to the company
- Support the development and delivery of the business unit improvement plan
- To collate, monitor and trend quality performance data; analysing, identifying and reporting on common themes and learning opportunities
- Assist in Assurance Reviews, Audits and Investigations where required
- Compile key quality performance indicators (KPIs) reports and dashboards for their area, ensuring they are fit for purpose and meet customer requirements – for onward reporting to the Executive
- Promote and assist in the implementation of effective root cause analysis and corrective action following the identification of nonconformities
- Ensure compliance with internal processes and systems and provide coaching where appropriate to achieve ‘right first time’
Requirements
- Trained Internal or Lead Auditor to ISO 9001 (desirable)
- Some knowledge and understanding of ISO 9001 management systems
- Some experience in construction or civil engineering standards and techniques (desirable)
- Some knowledge of risk management (desirable)
- Good IT skills. Specifically, must have a competent capability in the use of excel spreadsheets.
- Experience in compiling dashboards/KPI reports and provide accurate commentary in relation to identified themes/gaps in performance (desirable)
- Flexible with location – willing to work both on and off site, as the project evolves. (Travel to both Cumbria and Risley, Warrington required).
What’s in it for you
- Generous, incremental holiday entitlement with the option to buy five days
- Family friendly policies and work/life approach
- Mentoring programmes and continuous learning support
- Contributory pension scheme
- Recognition scheme and long service awards
- Car scheme and Private Medical Insurance
At Morgan Sindall, we are an equal opportunities employer and Investors in People company, committed to creating an inclusive and supportive workplace.
Morgan Sindall employs only those with the legal right to work in the UK. Proof of eligibility is required during the recruitment process.
Morgan Sindall Infrastructure has a commitment to sourcing candidates directly and as such we do not accept speculative CVs from agencies. Please note that any CVs submitted will be deemed as gifted to Morgan Sindall and any agency terms & conditions associated with the use of such CVs will be null and void.
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