Band 3 - Dialysis & Outpatient Administrator | Royal Free London NHS Foundation Trust

Dialysis & Outpatient Administrator to support NCL renal satellite units

Successful candidates will be required to cover multiple sites. We have a vacancy at St Pancras Kidney Care Centre.

Key tasks

• Booking patient transport, including rapid response
• Supporting maintenance and logistic issues, escalating to Assistant Service Manager where appropriate
• Making e‑courier bookings for emergency bloods
• Booking and monitoring transport issues, including recording incidents
• Coordinating haemodialysis clinic appointments for recent inpatients returning to dialysis
• Outpatient clinic reconciliation
• Cross‑cover of other sites
• Other administrative tasks as required within working hours

The Dialysis & Outpatient Administrator is responsible for providing a front‑line reception service to the unit/centre and for delivering a high standard of customer care to a wide range of client groups, including the unit/centre’s multi‑disciplinary team, patients, relatives and their carers.

Our department is looking for an administrative member to join the team.

The individual will be placed within one of our four off‑site dialysis units.

Our satellite locations are

• Tottenham Hale Kidney Care Centre
• St Pancras Kidney & Diabetes Centre
• Edgware Kidney Care Centre
• Barnet Dialysis Unit

If you are energetic, methodical, flexible, reliable, computer literate, proactive, able to cope with new challenging priorities and preferably have some NHS experience, then we would like to hear from you.

The dialysis units are open Monday to Saturday from 0700 am to 0100 am. Admin working hours are 0730 am‑2000 pm, Monday to Friday. This is a full‑time position of 37.5 hours per week. The post is onsite only.

This advert closes on Monday 11 May 2026.

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