Engineer Coordinator

Job Description

While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.

Service Scheduler

Woking (Office-Based)

Up to £35,000 DOE

Monday – Friday, 8:30am – 5:00pm

Benefits:

• 28 days annual leave (including bank holidays)
• Pension scheme
• On-site parking

About the Company

Our client is a well-established, family-run business with a strong reputation for delivering high-quality service to a loyal and growing customer base. Due to continued success, they are now looking to recruit an experienced Service Scheduler to join their busy and supportive team.

The Opportunity

This is a key position within the business, where you will play a vital role in coordinating engineers, subcontractors, and customer bookings to ensure efficient service delivery.

You will be responsible for managing a mix of reactive callouts and planned preventative maintenance (PPM), ensuring schedules are optimised and customers receive a seamless service.

Key Responsibilities:

• Scheduling engineers and subcontractors to maximise efficiency
• Managing reactive callouts alongside planned maintenance visits
• Maintaining accurate records across CRM systems and Outlook calendars
• Coordinating bookings via customer portals
• Preparing and issuing RAMS, permits, and job documentation
• Processing quotations and raising service jobs
• Liaising with internal teams including parts, procurement, and accounts
• Handling customer queries via phone and email
• Supporting general office and customer service functions

About You

• Previous experience in a scheduling, coordination, or service administration role
• Strong organisational and multitasking skills
• Confident using CRM systems and Microsoft Office (especially Outlook)
• Excellent communication skills with a customer-focused approach
• High attention to detail and ability to problem-solve in a fast-paced environment

Why Apply?

This is a fantastic opportunity to join a stable, growing business where your contribution will be highly valued. The company offers a supportive team environment and is willing to wait for the right individual who can make a real impact.Please note:

As you can appreciate we are currently overwhelmed with applications of individuals looking for both short term and permanent work and we can therefore only contact those applications that have relevant skills for positions that we currently have available. Should you not hear from us within a week, please assume you have been unsuccessful on this occasion.

In line with GDPR regulations, we are making you aware that to proceed with your application we will need to contact you via email, telephone and/or text message. To receive future job alerts from us, you will be required to provide consent within our marketing preference options. The link will be provided in an email to you. Source4 are an equal opportunities employer and complies with all relevant UK legislation. xwzovoh If you are successful in your application, you will be required to attend a full registration with one of our Consultants which will involve you providing a current passport, any relevant visas, a proof of address and completing relevant tests and a full competency based interview.