Job Description
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
Building Manager | BTR
We’re looking for a proactive, customer-focused Building Manager to join a thriving BTR community and play a key role in delivering an exceptional resident experience.
This is a brilliant opportunity for someone who enjoys variety, takes pride in high standards, and thrives in a fast-paced environment where no two days are the same.
This is a 6 month fixed term contract.
The Role
As Building Manager, you’ll be the dedicated point of contact for residents within your portfolio, helping to create a safe, well-run, welcoming community.
You’ll oversee day-to-day operations across customer service, lettings, property management, compliance, contractor coordination, and onsite team support, ensuring the building runs smoothly and residents receive an excellent service.
What You’ll Be Doing
- Building strong relationships with residents, applicants, contractors, and internal teams.
- Managing viewings, lettings, renewals, move-ins, and move-outs.
- Coordinating repairs, defects, inspections, and contractor performance.
- Supporting onsite staff, including rotas, handovers, training, and performance reviews.
- Helping maintain compliance across key health and safety requirements.
- Monitoring budgets, invoices, voids, and deposit deductions.
- Keeping systems and records accurate, organised, and up to date.
- Supporting resident engagement and community-building activity where needed.
About You
- Experience in a customer-focused environment, ideally within PRS, property, hospitality, or a similar service-led setting.
- Strong communication skills and a calm, solutions-focused approach.
- Confidence using systems and digital tools, including Microsoft Excel and other property platforms.
- Excellent attention to detail and the ability to manage multiple priorities. xwzovoh
- A genuine commitment to customer care, teamwork, and doing things well.