Job Description
Increase your chances of an interview by reading the following overview of this role before making an application.
The Delivery Lead - CRM will oversee the implementation and optimisation of CRM systems within the public sector, ensuring seamless delivery of digital projects. This fixed-term maternity cover position is based in London and focuses on driving efficiency and innovation in digital services.
Client Details
The organisation is a well-established public sector entity, committed to delivering excellent services and digital solutions to its stakeholders. As a medium-sized organisation, they place a strong emphasis on creating effective systems to meet the needs of their users.
Description
- Lead the delivery of CRM-related projects, ensuring they align with organisational objectives.
- Collaborate with cross-functional teams to design, implement, and optimise CRM systems.
- Ensure timely delivery of digital projects within agreed budgets and quality standards.
- Identify and mitigate risks associated with project delivery in the digital department.
- Maintain clear communication with stakeholders to provide updates on project progress.
- Develop and document processes to ensure smooth project execution and sustainability.
- Monitor and evaluate the performance of CRM systems, recommending improvements as needed.
- Act as a key point of contact for CRM-related queries and issues.
Profile
A successful Delivery Lead - CRM should have:
- Proven experience in delivering CRM or digital projects within the public sector.
- Strong understanding of CRM systems and their application in a professional environment.
- Excellent project management and organisational skills.
- Ability to collaborate effectively with diverse teams and stakeholders.
- Proficiency in identifying and addressing project risks and challenges.
- Strong communication skills, both written and verbal.
Job Offer
- Opportunity to work in the public sector within a medium-sized organisation.
- Fixed-term contract for maternity cover based in London.
- Chance to lead impactful digital projects in the CRM domain. xwzovoh
If you're ready to take on this exciting opportunity as a Delivery Lead - CRM in London, apply today!