Learning & Development Administrator
Salary: £28,046.54
Mitie Care & Custody (C&C) is seeking a dedicated and detail-oriented individual to support training administration for operational and non-operational staff, ensuring compliance with contractual, MOJ, company, legislative, and relevant standards.
Responsibilities
- Collate, review, and allocate training for staff, ensuring all training is recorded, reviewed, assigned, and responded to in a timely manner.
- Process and disseminate relevant information accurately and within deadlines.
- Provide support and advice to staff and local managers to ensure quality standards are met in compliance with relevant legislation.
- Support development and production of training performance reports, ensuring all key information is accurately recorded and reported to relevant stakeholders.
- Contribute to a culture of innovation and continuous improvement, focusing on meeting contractual requirements, adding value, and delivering best practices.
- Promote commitment and compliance with Health & Safety and Environmental standards.
- Assist stakeholders, responding constructively to questions and action points from the Independent Monitoring Board (IMB), His Majesty's Inspector of Prisons (HMIP), and the MOJ Contract Monitoring Team; build and maintain positive stakeholder relationships.
- Prepare for and actively participate in performance reviews and internal/external inspections.
Qualifications
- Excellent attention to detail and clear communication, with a high standard of verbal and written English.
- Intermediate to expert IT skills, particularly in Microsoft Word, Excel, and Outlook.
- Previous experience working in a prison or secure environment, customer service role, or similar is advantageous.
- Previous experience in an administrative role is desirable.
Mitie Care & Custody is committed to diversity and inclusion and welcomes applications from a wide range of backgrounds.