Field Service Engineer

Job Description

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Field Service Engineer

Location: London

Salary: Extremely Competitive

Join a market leader shaping the future of cleaning technology!

With over 50 years of industry experience, ICE is the UK's largest independent provider of cleaning equipment, trusted across retail, healthcare, logistics, manufacturing and education sectors. 

We're driving innovation within the industry, from advanced robotic cleaning machines to sustainable solutions. If you're hands-on, solution driven and thrive in a fast-paced environment, this is your opportunity to build a career with real momentum!

The Role

As a Field Service Engineer, you'll be the face of ICE, delivering expert maintenance and repairs that keep essential equipment running smoothly across customer sites. 

No two days are the same. You'll diagnose faults, solve problems on the spot and ensure machines perform at their best, while building strong relationships with our customers who rely on your expertise.

What You'll Be Doing

• Diagnosing, servicing and repairing a wide range of cleaning equipment
• Delivering first-class customer service on-site
• Carrying out planned maintenance and safety testing
• Managing van stock and ordering parts efficiently
• Recording work in real time using our digital systems
• Providing clear and accurate service reports after every visit
• Contributing ideas to improve systems and ways of working

What We're Looking For 

• Experience in a Field Service Engineer or similar role
• Strong mechanical and electrical troubleshooting skills
• Hands on expertise with tools and diagnostic equipment
• Customer focussed with excellent communication skills
• Full UK manual driving licence

Why Join ICE?

• Be part of a fast-growing, forward thinking business
• Work with cutting-edge robotic cleaning technology
• Ongoing training, development and career progression
• A company dedicated to sustainability and innovation

Benefits That Work For You 

We believe that great people deserve great support. That's why we offer a comprehensive benefits package:

• Reward Gateway Access - exclusive discounts and perks
• Health Shield - everyday healthcare support
• Life Assurance - for peace of mind
• Private Medical Cover
• Company Pension Scheme
• Employee Assistance Programme - 24/7 wellbeing support
• Long Service Awards
• Generous Annual Leave and Birthday Day Off
• Holiday Buy Back Scheme - flexibility when you need it

Join a team that's raising the standards across the industry - your next opportunity starts here! xwzovoh

To Apply

If you feel you are a suitable candidate and would like to work for Industrial Cleaning Equipment Ltd (ICE), please do not hesitate to apply.