Floor Manager
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.Nancys Cocktail BarLondon Bridge, LondonFull-time£35,000 per year + service charge (estimated £10,000 per year)Join the opening team at Nancys Nancy’s will be London Bridge’s newest premium cocktail destination. Landmark views, a late license, serious drinks and a space designed to bring a little 70s spirit back to London nightlife.Opening mid-May, we’re looking for quality hospitality professionals who can help us elevate the guest experience and deliver the tailored service we want to achieveThe Role As Floor Manager, you will be at the heart of Nancys, helping the team deliver smooth service, keeping operations flowing, and controlling the look, feel, and ambience of the room.Working closely with the General Manager, you will help develop steps of service and shape the guest journey. You will train a new team to deliver the level of service and experience befitting a new and exciting cocktail bar, while building a strong understanding of our drinks programme and menu across the floor team. A key part of the role will be instilling that same passion in your team, as well as developing seamless communication with our host and bar teams and helping foster a collaborative culture across the operation.Nancys will also have a small but elegant food offering delivered by our FOH team. The ideal Floor Manager will be happy to help build this menu and bring care and attention to execution and consistency, training the team to present and prepare the food efficiently and to a high standard. A bonus structure is available based on this delivery.RequirementsMain Responsibilities Support the day-to-day running of the floor and help ensure service is smooth, polished, and well pacedWork with the General Manager to develop steps of service and shape the overall guest journeyTrain, support, and lead the floor team to deliver a high standard of hospitalityBuild strong knowledge of Nancys drinks programme and menu, and help embed that knowledge across the teamDevelop clear and effective communication between the floor, host, and bar teamsHelp create and maintain the look, feel, and ambience of the room throughout serviceSupport the development and delivery of a small but elegant food offeringTrain the team to present and prepare food consistently, efficiently, and to the required standardHelp foster a collaborative, positive culture across the operationWhat were looking for Experience in a management role within a busy hospitality venueStrong floor presence and confidence leading serviceA genuine passion for hospitality, guest experience, and cocktailsExcellent communication and team leadership skillsThe ability to train and develop a new teamStrong attention to detail and consistency in service standardsA collaborative and proactive approachAn interest in helping develop and deliver a small food offering alongside drinks serviceAvailability to join in May for pre-opening training and opening launchBenefitsWhy join Nancys? Nancys offers the chance to be part of an exciting new opening with a distinctive identity and a strong point of view. From the cocktail list to the music and overall guest experience, every part of the venue is designed to be polished, energetic, and memorable. xwzovoh Joining the opening team means the opportunity to make your mark from the beginning and grow with the business as it builds momentum in London Bridge.What we offer £35,000 per yearService charge estimated at £10,000 per yearBonus structure linked to food deliveryFull-time roleThe chance to be part of an exciting new opening in London BridgeIf you are passionate about hospitality, love cocktails, and want to be part of the opening team at Nancys, we would love to hear from you….