Technical Support Manager - Electrical / Smart Homes

Job Description

Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.

Technical Support Manager - Electrical / Smart Homes

Reading - Commutable from Basingstoke, Newbury, Bracknell, Wokingham

£55,000 - £60,000 + Quarterly Bonus + Training + Progression + Excellent Benefits

Are you from an electrical or technical background looking to step into a hands on leadership role within a fast growing smart technology business?

This is a great opportunity to take a lead position in the building automation space, supporting advanced systems used across smart homes and commercial buildings, while developing a small team within a modern, fast paced office environment.

You will be joining a European leader in intelligent automation, known for developing its people and offering clear progression. With structured training, including an international programme, you will become a key figure within the business while continuing to grow your technical and commercial skillset.

In this role, you will work closely with installer partners, providing high level technical support, guiding installations, and helping maximise performance across projects. Alongside this, you will support and develop a small team, acting as the escalation point while also identifying opportunities to add value across partner accounts.

This role would suit a technically strong engineer or electrician who enjoys working with customers and is looking to step into a leadership position within a growing, ambitious business.

The Role

• Provide high level technical support and troubleshooting for installer partners
• Act as escalation point for complex technical issues
• Support and develop a small team of engineers
• Work closely with partners to maximise system performance and identify opportunities

The Person

• Electrical or technical background
• Experience supporting customers or clients in a technical environment
• Commercial awareness or interest in developing this
• Looking to step into a leadership role within a growing business
• Interest in smart technology or building automation

Reference: BBBH 272032

To apply for this role or to be considered for further roles, please click "Apply Now" or contact Tilda Hocknell at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. xwzovoh

We are an equal opportunities company and welcome applications from all suitable candidates.