Domestic Violence Assist is a specialist charity supporting victims of domestic abuse through urgent legal interventions , including Non-Molestation Orders and Occupation Orders. Our work is fast-paced, outcome-focused, and centered on securing immediate protection for clients.
Considering making an application for this job Check all the details in this job description, and then click on Apply.Monday – Thursday ResponsibilitiesHandle incoming calls from domestic abuse victimsAssess eligibility for Non-Molestation Orders and Occupation OrdersGather clear and relevant information to progress casesRequest and manage supporting documents for legal aid applicationsMaintain accurate and up-to-date CRM recordsLiaise with relevant agencies where requiredEnsure all cases are progressed efficiently and within required timeframesWork in line with safeguarding procedures and organisational protocolsAbout YouExperience in a high-volume administrative roleStrong attention to detail and accuracy in written workAbility to manage workload effectively and meet strict deadlinesAbility to communicate confidently and manage challenging conversations with a calm and measured approachStrong sense of responsibility, discretion, and professional boundariesProven experience working in fast-paced, high-pressure environmentsUnderstanding of domestic abuse and relevant legal processes is desirableIT Skills: Utilise Outlook, Word and Dropbox to manage communications and documentation effectively. xwzovoh What We OfferA focused, specialist role assisting victims of domestic abuseFull training on internal processes and eligibility assessmentSupportive and close-knit team environmentOpportunity to develop expertise in domestic abuse injunction processes & criteriaHoursMonday – Thursday This post is open to women only under the Equality Act 2010, Schedule 9, Part 1, as being female is deemed to be a genuine occupational requirement due to the nature of the role….