Customer Service Officer

Job Description

Candidates should take the time to read all the elements of this job advert carefully Please make your application promptly.

Join Our Team as a Customer Services Officer! Are you passionate about making a difference? Do you thrive in a role where no two days are the same? YMCA St Paul's Group is looking for a Customer Services Officer to be the friendly face and first point of contact at our centres. Your Role:

• Deliver exceptional customer service, providing information, advice, and support.
• Handle reception duties like managing calls, sorting post, logging repairs, and processing payments.
• Ensure safety as a designated First Aider and Fire Marshal, including building patrols and wellbeing checks.
• Support residents, service users, and the public-whether listening, addressing concerns, or managing complaints.

Why Join Us?

• Make a real impact in your community.
• Be part of a supportive, purpose-driven team.
• Help create a thriving, welcoming environment for all.

Ready to make a difference? Apply now and be part of a mission to empower and inspire!

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. xwzovoh Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.