Facilities Coordinator

Facilities Coordinator

Location - Stokenchurch

Essential Duties and Responsibilities of the Facilities Coordinator

Customer Service

• Deliver excellent customer service to meet client expectations

• Build and develop effective relationships with customers at all levels

• Book onsite meeting rooms and hospitality as per client requests and according to site procedures

HSE, Security & Quality

• Demonstrate permanent high level of security awareness, knowledge of emergency evacuation procedures as well as general Health & Safety

• Issuing of ID and access badges for new hires/vendors/visitors and maintaining record of same.

• Monitor and maintain office and badge consumables in line within agreed stock levels.

• Carry out site induction, for new starters, act as the first line of support for any concerns raised as a result of online DSE assessment.

• Understand & actively support the Quality Management program

Site Operations

• Ensure Issues highlighted through site inspections or customer complaints are resolved in a timely manner.

• Manage all the requests on the Facilities helpdesk and liaise with the ES team & service providers

• Handle/Assist with incoming and outgoing mail enquiries according to the existing procedures

• Keep accurate and update records of seating plan

• Process and control purchase orders, invoices and work orders.

• Support the completion of reports and documentation to meet required deadlines.

Skills

The candidate must demonstrate the following skills:

• Problem solving

• Decision makings

• Excellent verbal & written communication

• Proficient use of Microsoft Tools

Competencies

The candidate must demonstrate the following personal attributes:

• Exemplary Customer focused

• Assertive

• Possess cultural awareness and sensitivity

Experience

Facilities experience

Qualifications

Education: A good level of education to GCSE standard.

Good working knowledge of Outlook, Word and Excel is essential

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