Casual Ticketing Services Assistant - Usher Hall - 14446_1778151116

Company: CITY OF EDINBURGH COUNCIL

Location: Old Town

Posted: May 8th, 2026

Casual Ticketing Services Assistant Usher Hall Salary: £26,806 - £27,032 Hours: Casual as an when required Evening and Weekend work essential Typical evening shift from 5pm - 9pm. Weekends 1pm - 9pm We are looking for Casual Ticketing Services Assistants to provide outstanding frontline service to customers using the Cultural Venues box office for a wide range of performances, events and programmes across the performance venues (Usher Hall, Assembly Rooms, Churchill Theatre and Ross Theatre) and agency sales for other external events; ensuring first class customer care is provided across a range of channels which support the sales and marketing of events. Note to applicants: Please ensure you have read the Job description and Person Specification before applying. When filling out the application please enter as much detail as possible. This information determines who will be called for interview. We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview. Find out more about our commitment to equalities https://www.edinburgh.gov.uk/work-us/inclusive-edinburgh/4 As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We're interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs View Ticketing Service Assistant Job Description View Ticketing Service Assistant person specification41bf1e1f-b16b-4260-a40a-17c77a06fd15
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