Assistant Leisure Manager – Billing Aquadrome – Northampton, Northamptonshire
Location: Crow Lane, Northampton NN3 9DA
Employment Type: Full Time – 40 hours, 5 days a week
Salary: £30,000
Shift Patterns: Mon – Fri / Weekends / Bank Holidays / Days
Reports to: Head of Water Activities
Job Description:
Meadow Bay Villages are actively seeking a full-time Assistant Manager to assist overseeing and managing their leisure offerings on site.
Our extensive aquatic offering includes the largest aqua park in Northamptonshire with a water sports offering, a state-of-the-art indoor swimming pool complete with a kids’ area and exciting water slides, an outdoor splash park, and a collection of premium hot tubs for relaxation and luxury.
We’re looking for enthusiastic and safety-focused individuals to join our team with a passion for water sports, to enhance the delivery of memorable experience for all visitors.
Minimum Requirements:
- Must meet the qualification standard (Please see below).
- Be a team player with a willingness to learn.
- Have the desire to progress into a management role with experience in a leisure background (ideally in an outdoor aqua park or pool.) – Or have at least a years management experience.
- Applicants must be 18+ (accommodation can be provided)
Job Specification:
- Work as part of the team to set up the site at the start of each session and close down post-sessions at the end of the day.
- Providing excellent customer service, ensuring each visitor has a successful, rewarding and enjoyable experience.
- Welcoming customers and staff to the facility.
- Monitoring the water ensures all water users are safe and follow the safety procedures/rules.
- Making sure the site follows our logged NOP & EAP procedures.
- Recording and upkeep of site maintenance.
- Ensuring all visitors are educated in, and adhere to the facilities etiquette and rules.
- Respond to those needing assistance; vigilantly monitor the participants to spot signs of struggle and signals for help/assistance.
- Leading rescues & training sessions as and where required.
- Carrying out daily/weekly safety checks on equipment and facilities to ensure all areas and equipment are fit for use and meet operational standards.
Essential:
Skills – What we are looking for
- Well organised and the ability to use your initiative to identify what needs to be done.
- The ability to delegate roles and keep our team working efficiently
- Ability to build strong working relationships with customers, clients and staff
- Flexible, adaptive mindset and approach to challenges
- A ‘can do’ attitude, being prepared to get hands-on with the role if and when required
- Excellent customer service and communication skills
- A desire to learn, develop and grow in the role
- Attention to detail in all aspects of work and areas of responsibility
Desirable Qualifications – Training can be provided
- RLSS Lifeguarding Qualification (NPLQ, OWL or NVBLQ) – Essential
- AED / First Aid Certificate
- Pool Plant Operator (RLSS or STA)
- Paddle Sport Instructor
- RLSS TA (OWL or NPLQ)
Staff Development:
As an employee you will be encouraged to take ownership of your ongoing development, as a company we believe good quality education and training are key to success and you will receive support to develop and grow your skills, this will include:
- Job-specific training and development, both at your induction and throughout your development pathway
- Support to develop your own ‘Personal Development Plan’ – input from your manager to help you highlight what you need to work on and how to achieve it.
- Nationally recognised training and qualifications as part of your personalised development plan.
Team Benefits:
- Career progression opportunities
- Employee Assistance Programme
- 20% off Food & Drink while on the resort
- 20% Team Discount on Holidays
Sound like the role for you?
If this sounds like the opportunity for you and you would be a great fit as part of the dynamic, friendly team here at Meadow Bay Villages, then we’d love to hear from you.
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