Application Support Analyst
- Contract: FTC, 11 months (opportunity for permanent)
- Location: Belfast, Holywood Exchange (Hybrid - 3 days onsite / 2 days WFH)
- Hours: Monday-Friday, 9:00am-5:00pm (with flexitime options)
VANRATH is partnering with a leading organisation to recruit an Application Support Analyst to join a busy business support function on an 11-month contract.
This opportunity would suit someone with a strong understanding of business operations and systems, particularly ERP platforms such as SAP, who enjoys problem-solving, working with data, and supporting colleagues across the wider business.
A formal IT background is not essential. We're keen to speak with candidates who understand how businesses operate, can navigate systems confidently, and are quick to learn new processes.
The Role
As an Application Support Analyst, you will:
- Act as a key point of contact for application and system-related queries, providing first-line support to users across the business
- Investigate and resolve system issues, ensuring applications and data are operating effectively
- Manage user access, system administration, and ongoing maintenance activities
- Monitor data quality and accuracy, supporting strong data governance practices
- Support batch jobs, system interfaces, and integrations
- Work closely with internal development teams and third-party providers to deliver system enhancements
- Maintain helpdesk records and contribute to process documentation
- Support end users through system training and adoption initiatives
- Analyse data to identify trends, risks, and opportunities for process improvement
The Person
We're looking for someone with:
- A strong understanding of core business processes such as sales, purchasing, logistics, or finance
- Strong analytical skills with excellent attention to detail
- Confidence working with data and system processes
- The ability to learn new systems and adapt quickly
- Strong communication skills and the ability to build relationships with stakeholders at all levels
- Desireable: Experience using ERP systems such as SAP (or similar) from a business/user perspective
Interested?
To speak in complete confidence about this opportunity, please click apply, or contact VANRATH for more information.
Skills:
SAP Knowledge Data Analysis System Administration ERP Experience Process Understanding Issue Resolution
Benefits:
Work From Home
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