Job Description
For a complete understanding of this opportunity, and what will be required to be a successful applicant, read on.
We are currently recruiting for a Housing Support Worker for a 3-month temporary placement based in Stoke-on-Trent (ST4), supporting a Life House project delivered by one of our Housing Association clients.
This opportunity may be a strong fit if you have experience supporting adults with complex needs within supported housing or floating support services.
Role Overview
- Position: Housing Support Worker
- Location: Stoke-on-Trent (ST4)
- Contract: Temporary – 3 months
- Hours: Full time, 37.5 hours per week
- Pay:
- £13.79 per hour (PAYE)
- £17.47 per hour (Umbrella)
- Disclosure: Enhanced DBS with Adults Barred List (required)
- Lone Working: Yes
Working Pattern
This role operates on a rolling rota including evenings and weekends:
- Week 1: 8am – 4pm
- Week 2: 9am – 5pm
- Week 3: 2pm – 10pm
Key Responsibilities
- Providing support to adults (18+) with complex needs within supported accommodation and/or floating support
- Managing a caseload of 8–9 service users, delivering approximately 5 hours of support per client per week
- Delivering person-centred support plans to promote independent living and move-on into permanent accommodation
- Supporting service users with:
- Appointments and welfare checks
- Tenancy sustainment and housing-related matters
- Benefits support (including Universal Credit and PIP)
- Budgeting, daily living skills, and community engagement
- Working closely with statutory and voluntary agencies to xwzovoh prevent tenancy breakdown
- Maintaining clear and accurate case notes, records, and outcomes in line with organisational policies and data protection requirements
Ideal Experience
- Experience supporting individuals with complex or multiple needs
- A strong understanding of safeguarding procedures and reporting requirements
- Confidence working independently as well as within a multi-disciplinary team
- Strong communication and organisational skills
- Flexibility to work on a rota basis