Large Loss Personal Injury Claims Handler

Large Loss Personal Injury Claims Handler

£60,000 - £67,000 (DOE)

Milton Keynes / Hybrid Working

Permanent

An excellent opportunity has arisen for an experienced Large Loss Personal Injury Claims Handler to join a well-respected motor insurance organisation handling complex, high-value motor claims.

This role is ideally suited to someone who thrives in a technical claims environment, enjoys strategic case management, and has experience handling a busy portfolio of catastrophic or large loss personal injury files.

The Role

You will manage a portfolio of complex motor personal injury claims valued in excess of £1million, taking ownership from inception through to resolution. Working closely with panel solicitors and key stakeholders, you will drive claims forward strategically and efficiently while delivering fair and commercially sound outcomes.

The successful candidate will be comfortable managing a caseload of approximately 80–100 files at any one time and will possess strong investigative, analytical, and negotiation skills. Have the ability to handle claims on an end-to-end basis from initial investigation through to settlement and apply strong technical knowledge across indemnity, litigation, and motor claims principles.

About You

To be considered for this opportunity, you must have:

• Proven experience handling high-value personal injury claims exceeding £1million
• Experience managing a live caseload of approximately 80–100 files
• Strong understanding of motor claims handling, indemnity principles, and litigation processes
• Excellent negotiation, investigative, and analytical skills
• The ability to manage complex stakeholder relationships and make sound commercial decisions

We are open to considering candidates from either:

• An insurer background handling large loss motor PI claims, or
• A legal background, including claimant or defendant personal injury experience, provided you have managed complex £1million+ motor injury matters.

Benefits

• Hybrid working model
• 27 days holiday plus bank holidays
• Holiday purchase scheme
• Pension scheme
• Life assurance
• Employee incentive scheme
• Enhanced family leave
• Employee Assistance Programme
• Health and wellbeing support tools
• Volunteer day and charity matched funding scheme
• IT equipment provided plus start-up allowance

If you are an experienced large loss professional looking for a role where you can genuinely make an impact while handling complex and challenging claims, we would love to hear from you.