Senior Crew Officer

About Anglo-Eastern

Are you interested in joining a global leader in ship management and an industry powerhouse with a family feel? Headquartered in the vibrant city of Hong Kong, we've been at the helm of the maritime industry for 50 years, with our comprehensive suite of services encompassing all aspects of ship management, crew management, cruise management and technical services across all vessel types and sizes. Our reach is truly worldwide, with a presence in over 29 locations across Asia-Pacific, Europe, and the Americas. At Anglo-Eastern, we're more than just a service provider; we are innovators, problem-solvers, and pioneers, that are progressively setting the standard so that we can shape a better maritime future.

The Marine HR Department

The Marine HR Department is playing a critical role in ensuring that our organization have a skilled and competent workforce to support our operations. We arrange and coordinate all aspects relative to Worksite Personnel being employed, paid, appointed, joining and leaving Client Worksites, all in accordance with the company Quality Management System and associated work processes and client specific requirements. We have built a culture that encourages collaboration, values individual contributions, and champions personal growth and development.

What You will Do

Prepare, follow-up and ensure that timely rotation schedules are executed, and joiners have complete and proper documentation before boarding. Sourcing additional staff needed for increase in business.

Roles and Responsibilities

• Monitor Crew Rotations daily, organizing for qualified relievers to join in a timely manner for the vessels currently assigned
• Responsible for recruitment of crew for assigned vessels, ensuring all have the proper regulatory and company required documentation, inclusive of pre-employment medicals, certifications, visas, contracts/ contract addenda, etc.
• Responsible for arranging all crew travel logistics, reviewing for accuracy, and communicating the respective details to all relevant parties (hiring partners, crew members, vessel & Shoreside management, port agents, travel providers).
• Compile and provide required crew information to port agents as requested (passports, seafarer’s record books, flight details, etc.) requesting hotel accommodations and ground transfers, as required.
• Review, code and approve invoices related to crew expenses in Eye-Share. Maintain a record of costs for air tickets, port agent fees, and hiring partner fees.
• Prepare and provide sign on documents for embarking crew (Offer letters, employment agreements, letters of employment).
• Maintain crew member documents in the system or Crew Inspector, completing a reconciliation to ensure that all documents are included in the employee files.
• Provide full assistance to the vessel on all HR related concerns such as preparing contract addenda, new contracts, updating crew files and monitoring/ follow up on emails concerning HR operations.
• Other duties as needed

What We Are Looking For

Education: 4-year course graduate, business or maritime preferred.

Experience: At least 3 years’ experience in a reputable cruise manning company. Preferred with sea-going experience on a cruise ship.

Specific Business Knowledge: Experience of crewing in cruise industry, STCW documentation, fair knowledge in Accounting, budgets, and OPEXs.

The ideal candidate will possess a solid foundation of the responsibilities/qualifications required in the role. In addition, they will exemplify Anglo-Eastern’s values, be a team player and exhibit passion for making a meaningful impact. The right behaviours can often outweigh a specific skill set or experience and we are committed to developing and providing the right training, coaching and experiences for candidates to be successful.

What We Offer

We aim to provide a dynamic, inclusive, and rewarding work environment where your ideas are valued, your professional growth is nurtured, and you are able contribute to shaping the future of the maritime industry and keeping the world connected. This meaningful and rewarding role provides:

• A unique opportunity to work with a global company with a family feel, who is a recognized leader in ship management
• Development and mentorship to support your professional aspirations
• A culture of professional excellence, employee care, well-being and fun
• A competitive compensation and benefits package

We believe in the potential of our team members and are dedicated to fostering careers, not just jobs. If the above energizes you, we invite you to apply and join our team!