Senior Human Resources Business Partner

Macmillan Davies is delighted to be supporting a leading retail skincare company looking for an experienced and commercially minded Senior HR Business Partner. This is a key role, partnering closely with senior leaders to shape and deliver a people strategy that drives performance, engagement, and sustainable growth.

Blending strategic influence with hands-on delivery, you will play a pivotal role in supporting leaders through organisational change, strengthening management capability, and ensuring effective, compliant people practices across multiple sites.

The Role

Strategic Partnership

You will act as a trusted advisor to retail and commercial leadership teams, aligning people priorities with business goals. By building strong relationships and offering clear, data-led insights, you will help leaders make informed decisions that enhance team performance and employee experience.

Leadership Coaching & Development

A core part of the role is coaching and influencing leaders to build capability, improve decision-making, and foster high-performing, engaged teams.

Employee Relations

You will lead on complex employee relations matters, including disciplinary, grievance, performance, and absence cases. Ensuring a fair and consistent approach, you will provide expert guidance that mitigates risk while supporting positive outcomes.

HR Cycles & Projects

You will take ownership of key annual HR processes, including:

• Employee engagement surveys and action planning
• Performance and development reviews
• Reward and salary review cycles
• Talent and succession planning

Talent & Workforce Planning

Working in partnership with leaders, you will support workforce planning, recruitment for key roles, and talent development initiatives. You will also collaborate with specialist HR teams to identify capability gaps and support future leadership development.

Commercial Focus

With a strong understanding of business drivers, you will provide insight that supports productivity, cost management, and operational performance. You will play a key role in aligning headcount and people plans with financial targets.

Compliance & Best Practice

You will ensure HR practices are compliant with current employment legislation and reflect best practice, providing clear and consistent guidance to managers across the business.

HR Operations

Alongside strategic delivery, you will ensure accurate HR administration, data integrity, and reporting to support informed decision-making.

Experience

• Proven experience as an HR Business Partner in a multi-site retail environment
• Strong track record of managing complex employee relations cases
• Experience supporting organisational change, including restructures
• Experience partnering with senior stakeholders in a commercially focused setting

Skills & Capabilities

• Excellent stakeholder management and influencing skills
• Strong commercial awareness with the ability to link people strategy to business outcomes
• In-depth knowledge of employment law and risk management
• Ability to manage multiple priorities in a fast-paced environment
• Experience delivering HR programmes and annual people processes

This role comes with a hybrid working set up, expectation is 3 days a week in the office.