Customer Account Manager - Education

Customer Account Manager – International Schools (iSAMS)

UK (Remote)

Competitive salary + commission

Full-time, Permanent

Join IRIS Software Group

IRIS Software Group is a global leader in education technology, supporting schools in over 90 countries. Through our iSAMS platform, we help schools streamline operations across safeguarding, finance, HR and engagement.

We’re growing fast — and looking for a Customer Account Manager to take ownership of a high-value portfolio within the international and independent schools market.

The Role

This is a 50/50 split between account management and commercial growth.

You’ll act as a trusted advisor to your customers while identifying opportunities to expand usage across the iSAMS suite and wider IRIS solutions.

What You’ll Be Doing

• Build and manage strong relationships with international school stakeholders
• Drive retention through proactive engagement and value delivery
• Identify upsell and cross-sell opportunities across iSAMS modules
• Support customers with digital transformation and system optimisation
• Manage full sales cycles for upgrades and expansions
• Own forecasting, pipeline management and CRM hygiene