Key Account Manager - Field Sales

Key Responsibilities:

The Key Account Manager will be responsible for:

• Achieving profitable sales and category growth with assigned priority head office customers.
• Creating and executing customer plans that deliver both company and customer objectives, advancing category leadership.
• Building and maintaining strong customer relationships, influencing senior levels at customer head offices to implement solutions that deliver mutually beneficial results. Solutions include (but are not limited to) sales revenue, trade revenue optimisation, customer profitability, category growth, category leadership, product range, new product launches, placement, and pricing throughout the chain.
• Ensuring the accurate and timely execution of all agreed-upon customer solutions, including forecasting, detailed follow-through, and efficient trade revenue optimisation within the agreed budget.

Knowledge & Experience:

The ideal candidate will possess:

• Experience within the Petcare/Pet Food/FMCG or similar industry is essential to this role
• Sales experience encompassing selling, negotiating and leveraging insights to create customised customer plans that meet/exceed objectives and advance Category Leadership
• Direct and head office customer experience, delivering solutions across product, placement, promotion and/or pricing, with a proven track record of meeting/exceeding sales objectives and establishing effective business relationships with key multi-level decision-makers.
• Experience in leveraging Category Leadership fundamentals to drive category growth and the ability to articulate the category story effectively
• Experience in managing budgets and/or trade revenue optimisation, consistently delivering on budget and achieving a strong Return on Investment (ROI)