Role: Debt Control Assistant
Type: Permanent
Salary: £26,000 to £27,000
Office-based: 5 days per week onsite
Location: Stoke-on-Trent
Sellick Partnership is working in partnership with a leading and fast-growing UK legal and professional services business to recruit a Debt Control Assistant on a permanent basis.
This opportunity sits within a high-performing finance function in a modern, commercially driven organisation that has experienced significant growth in recent years. It offers exposure to a broad and varied ledger, alongside the chance to develop within a business that operates at scale and continues to expand across the UK.
The responsibilities of the Debt Control Assistant will include:
- Managing a high-volume ledger, proactively chasing outstanding debt via phone, email and written communication
- Building and maintaining strong working relationships with clients, fee earners and internal stakeholders across the business
- Negotiating repayment plans and agreeing payment terms to ensure timely cash collection
- Investigating and resolving account queries, working collaboratively with internal teams to reach resolution
- Identifying potential risks within the ledger, including early signs of financial distress, and escalating where appropriate
- Escalating aged or complex debt for legal recovery and supporting the process where required
- Carrying out reconciliations and maintaining accurate records across systems and spreadsheets
- Managing and prioritising your own workload to meet deadlines and ensure service levels are maintained
- Supporting wider credit control and transactional finance activities where required
The ideal candidate will have:
- Previous experience within credit control, debt collection or a similar finance role
- Experience working in a high-volume, fast-paced environment
- Strong communication skills, both written and verbal, with the ability to negotiate effectively
- Good attention to detail with experience in reconciliations and query resolution
- Strong IT skills, including Excel, Outlook and Word
- Ability to manage workload independently and work collaboratively within a wider team
- Experience within legal or professional services is advantageous but not essential
How to apply:
If you believe you are well-suited to this opportunity, please apply directly or contact either Tim Farnsworth or Adam Rouse at Sellick Partnership for more information.
CVs will be reviewed upon receipt, with successful applicants progressed to interview stage promptly.