Ecommerce Manager

eCommerce Manager b2c Retail

Salary £55,000 - £57,000

12-month maternity contract

Brighton (Hybrid, 3 days office-based)

About the Role

Talent Hub has been appointed to recruit an E-commerce Manager for a leading brand headquartered in Brighton. This is a fantastic opportunity to join a passionate team, driving website performance and online sales growth through optimisation, analytics, and development.

You will work closely with channel owners and cross-functional teams to optimise the user experience, apply CRO principles, and ensure smooth website operations across two e-commerce platforms.

You will play a strategic and customer-focused role, managing day-to-day website operations and shaping long-term development plans. Collaboration with internal teams and external partners will be central to your responsibilities. The ideal candidate is analytical, curious, and enjoys problem-solving.

This is an exciting opportunity to make a meaningful impact within a thriving, expanding brand.

Key Responsibilities for this eCommerce Manager job include:-

• Shape and deliver e-commerce plans that drive revenue growth and maximise profitability
• Evaluate site performance using analytics platforms to identify opportunities for improvement
• Enhance digital customer journeys and improve conversion metrics
• Work cross-functionally with teams in marketing, IT, logistics, and customer support
• Track and interpret key performance indicators to inform actionable insights
• Lead website enhancement projects from initial briefing through to user acceptance testing
• Improve how customers find products, navigate the site, and interact with essential pages
• Develop tailored landing pages and refine personalisation approaches
• Champion a user-centric strategy to elevate the overall purchasing experience
• Oversee external partners supporting CRO, SEO, and website development initiatives

What you will need for this eCommerce Manager job:-

• Proven experience in e-commerce, ideally at an e-commerce manager level (or senior executive) or in a digital marketing position
• Experience with A/B testing, CRO, and user testing
• Strong understanding of SEO, PPC, email marketing, and conversion optimisation
• Experience with e-commerce platforms and CMS systems
• Strong understanding of data, analytics and reporting tools
• Strong leadership and project management skills
• Experience with HTML & JavaScript would be beneficial, although not essential

Benefits include 25 days holiday plus bank holidays, annual bonus, friendly and supportive team