Overview
London
Lead the Future of Food in One of the World’s Most Influential Organisations!
Step into a career-defining opportunity within a global tech powerhouse, shaping how billions of people connect, discover, and innovate every day. Behind the scenes sits an equally ambitious food operation: dynamic, high-volume, creative, and constantly evolving.
Role
Head of Operations
£95,000 - £100,000 + Bonus + Benefits
Location: London
Lead the Future of Food in One of the World’s Most Influential Organisations!
Step into a career-defining opportunity within a global tech powerhouse, shaping how billions of people connect, discover, and innovate every day. Behind the scenes sits an equally ambitious food operation: dynamic, high-volume, creative, and constantly evolving.
We are seeking an exceptional, strategic and operational leader to oversee a complex, high-profile contract spanning 9 sites and a team of approximately 250. This is a high-energy, multifaceted environment bringing together hospitality, elevated workplace dining, bespoke catering, events, and pantry services — where creativity, adaptability and exceptional standards are simply the norm!
Responsibilities
- Provide strategic and operational leadership across 9 sites, ensuring seamless delivery at scale
- Rapidly develop and execute clear, actionable plans — bringing strategy to life with pace and precision
- Drive innovation across food concepts, responding to frequent bespoke menu requests
- Act as a trusted partner to the client, confidently pivoting in line with evolving direction
- Lead change management initiatives across a complex, fast-moving contract
- Maintain strong financial oversight, ensuring commercial performance and sustainable growth
- Remain calm, decisive, and solutions-focused under pressure
Person Specification
- Proven leadership experience within high-end contract catering, premium restaurants, luxury hospitality, or elevated employee dining is essential
- Strong commercial and financial acumen
- A deep understanding of what exceptional food looks like and how to deliver it at scale
- Agile, adaptable, and comfortable operating in a constantly evolving environment
- Outstanding client relationship and stakeholder management skills
- Confident leading through change with clarity and influence
- Innovative mindset with a passion for quality and creativity
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
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