Test Manager - IT

Test Manager

Contract: IT

Location: London, E14 9SH - hybrid

Hours of work: 37.5

Contract Type: Fixed Term Contract - 12 months

We are seeking a skilled IT Test Manager to oversee the full testing lifecycle and ensure the delivery of high‑quality IT products and services.

This role is central to planning, coordinating, and executing structured testing activities that align with client requirements and project objectives. You will play a key part in defining testing scope, managing resources, and driving quality throughout the process.

Key Responsibilities

• Collaborate with clients to understand requirements and define the scope of testing.
• Develop comprehensive test strategies and plans, including test types, tools, and environments.
• Estimate the time, resources, and budget required for testing activities.
• Set up and maintain appropriate test environments.
• Assign testing tasks to team members and track progress.
• Oversee testers’ work, consolidate results, and ensure issues are logged and addressed.
• Communicate testing progress and changes to clients and stakeholders.
• Prepare and present final test reports and recommendations.

Professional and Personal Competencies / Qualifications

• Proven experience in IT test management or a similar role.
• Experience delivering large, complex IT projects.
• Ability to follow structured testing procedures and deliver outputs in line with defined standards.
• Previous people management experience is desirable.
• Strong general IT background.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with cross‑functional teams.
• Knowledge of ITIL or similar IT service management frameworks (preferred).
• Experience with test management and planning tools such as Monday.com (beneficial).

ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

ISS is a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

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