Head of Regional Operations (3582961) Warrington, England
£65,000 to £75,000 per annum plus a comprehensive benefits package. This senior operational leadership role brings structure, scale, and judgement to a large, sensitive field‑based service across multiple sites.
The Opportunity
In this role you will oversee operational delivery across a Northern hub and spearhead the expansion into new locations. The service includes multiple coordinated stages – collection, transfer, onward movement, and return/redeployment – all requiring precise scheduling, real‑time decision making, and strong field‑team leadership.
What This Role Requires
Senior operational leader experience in:
- High‑volume field service or engineering operations
- Time‑critical logistics or regulated transport environments
- Home‑based service delivery models with dispersed teams
- Operations involving multi‑leg routing, scheduling and real‑time coordination
Essential skills and attributes:
- Leadership of dispersed teams
- Operational control in time‑critical environments
- Ability to manage complexity at scale
- Comfort operating within ambiguity and growth
What You Will Be Responsible For
- Leading multi‑site operational teams, ensuring consistency, structure and accountability
- Driving performance across scheduling, deployment and service delivery
- Supporting the development of leadership capability across frontline teams
- Managing operational risk and responding to real‑time challenges
- Maintaining service stability within a high‑volume environment
- Supporting mobilisation and integration of new sites
- Working cross‑functionally to align operations with infrastructure, people and compliance functions
What Good Looks Like
Within the first 6–12 months you will have:
- Built credibility with teams and stakeholders
- Improved consistency of service delivery and performance
- Strengthened leadership capability at site level
- Supported successful integration of new operational locations
The Profile
- A senior operational leader with experience of managing dispersed teams
- Comfortable operating in high‑volume, time‑critical environments
- Confident making decisions without full information
- Able to balance operational delivery with ongoing change and growth
- Visible, credible leader who sets standards and drives accountability
- Resilient, pragmatic and composed under pressure
You do not need a care or clinical background, but you must conduct yourself with professionalism and sensitivity in emotionally charged situations.
Location
Multi‑site responsibility across the North West, with scope expanding into the North and Midlands.
Salary & Benefits
£65,000 to £75,000 plus:
- 30 days annual leave + bank holidays
- Private medical healthcare
- Wellbeing and lifestyle benefits
- Business mileage and expenses reimbursed per company policy
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