Customer Experience & Analytics Lead

Strathberry is seeking a Customer Operations & Analytics Executive in Edinburgh to manage customer relationships and ensure high standards of service. The role involves developing strategies for customer retention, resolving enquiries across various platforms, and enhancing overall customer satisfaction. Candidates require 3-5 years of experience in administration or operations, with exceptional interpersonal and communication skills. The position offers 29 days of annual leave and additional perks including Strathberry product allocations and discounts. #J-18808-Ljbffr