Salary: £65,000 per annum
Working Hours: 08:00‑17:00, Monday – Friday
Location: London - W1A1AA
Benefits: Private Healthcare, 25 days holidays + Bank holidays, Health Cash Plan, Discount Shopping, Gym, Days Out, Learning & Development opportunities, Paid Volunteering Days, and more.
Role Overview
At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day‑to‑day operations. Our purpose is to “create a better world at work”. Using our unique insight platform, "One Data World," we harness data‑driven intelligence to make informed decisions, adapting our services to meet our customers’ evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams while optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business.
Key Objectives Of The Role
- Manage all aspects of Health and Safety in accordance with legislation and EMCOR standards.
- Develop and support the role of the Shift Supervisors and Engineering Delivery Team to ensure robust, safe and compliant service delivery against the operational and commercial obligations of the contract within the operational area of responsibility.
- Complete all statutory maintenance activities and anticipate and escalate potential non‑compliances.
- Ensure accurate completion, management and delivery of the 52‑week planned periodic inspections and maintenance programme; highlight and report all statutory and mandatory tasks to deliver a safe and compliant estate.
Engaging With Key Stakeholders
- Support, inform and implement a personal and technical development framework for the service delivery workforce.
- Develop improvements to safe and compliant working practices.
- Ensure all communications are cascaded to the service delivery team, using existing frameworks as appropriate; implement mechanisms for feedback (including team talks, toolbox talks, etc.).
- Develop and implement an appropriate control framework over the service delivery team and Supply Chain Partners to continuously improve cost and quality management.
- Ensure all engineers are compliant with the company processes and work with key Contract and EUK Senior Management Team, BBC Client stakeholders and the Helpdesk/Scheduling teams to deliver efficient service.
- Improve the service delivered to ensure customer service improves.
Operational Accountabilities
- Deliver elements within their Business Unit/Contract plan to achieve current year’s performance.
- Provide inputs to planning activities with horizons of typically 1–2 years.
- Manage activities to support operational delivery and growth for their Contract and Professional Function.
- Operate within agreed operational and/or management guidelines.
- Maintain effective internal and external client or user relationships within own area of responsibility.
- Deliver Health and Safety policy and standards.
- Implement Business Unit/Contract decisions and set local priorities.
- Apply high‑level technical skills across a range of functional or business activities.
- Provide input to the annual business, financial and people plan for the specific contract, project or specialism.
Financial Accountabilities
- Work within clear budgetary guidelines.
- Translate plans and requirements into realistic budgets and targets for sub‑teams.
- Promote innovative ways to add value and reduce costs within the team.
- Contribute to budget planning.
- Facilitate, enable or deliver small works and projects in area of responsibility as required.
About The Role
- Member of a Professional Body with Level 4‑6 Qualifications as a minimum.
- Evidence of leadership.
- Track record of success in supporting a major business contract, Business Unit or region and/or providing support to a professional and/or technical function.
- Possesses in‑depth knowledge of one complex functional or business area.
- Live AE/AP appointment ideally in LV, HV.
- Strong analytical skills including root‑cause analysis and process mapping.
- Excellent written and verbal communication skills.
- Strong MS Office skills – particularly MS Excel.
- Excellent initiative and ability to work to tight deadlines.
- Working knowledge of Health & Safety legislation.
- IOSH/NEBOSH certificate (or equivalent) or ambition to work towards qualification.
- Proven strong leadership skills and experience.
- Calm professional manner, but able to take firm and timely decisions.
- Results focused and strategic with good attention to detail; reliable, energetic and flexible.
- Previous asset management and technical compliance experience in Hard Services.
EEO Statement
At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic that makes you unique. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem‑solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices.
Benefits
- Industry‑leading maternity & paternity policies.
- Refer a friend scheme – worth £500 per referral.
- GEMS – Internal recognition scheme with vouchers for Amazon and retail/dining.
- Extensive learning & development opportunities, including opportunities for progression.
- Discount shopping, gym, mobile, family activities, insurance, dining experiences, car leasing and breakdown cover.
- Bike‑to‑work scheme.
- Health cash plan – includes optical, physiotherapy and a health & wellbeing program.
- Dental scheme.
- Access to health assessments.
- Employee Assistance Programme – offering guidance and advice on personal, health, legal and financial queries.
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