Senior Repair Engineer

Deep Sea Electronics is a global leader in the design and manufacture of generator controllers, automatic transfer switch controllers, battery chargers, and vehicle and off-highway control systems. With over 200 employees across four continents, we supply our products to customers in more than 150 countries, both directly from our UK head office and through a well-established international distributor network.

Key Responsibilities

• Carry out fault finding and repair work on warranty returns & production units
• Carry out product testing, both bench testing and production (MTS)
• Analyse failures to identify the root cause of failure at the component level (Component / Design / Process)
• To work with production processes when required
• Providing repair analysis and reports
• Assist the Quality team in determining failure trends
• Support process improvements and developments
• Managing backlogs together with the Repairs manager
• Support Remote warranty activity (e.g., India / USA / Brazil)
• Responsible for Workshop organisation, workflow, and general state of tidiness
• Other duties as required to ensure the production area operates effectively and efficiently

Internal & External Relationships

Internal

• Production: keep up to date with current unit specification/performance changes
• Quality team; Reports on failure; support as required, deeper customer Failure analysis (FA) requests
• Purchasing: As required
• Engineering: keep up to date with current unit specification/performance changes
• Stores / Warehouse; Retrieval of warranty returns

External

• Suppliers: When additional FA support is required
• Customers, when a deeper understanding of the failure is required to help re-create the failure
• DSE Distribution; Support of remote activity

Requirements

• Fault finding to component level, and repair of PCBA’s
• Ability to operate under own initiative, as well as possessing strong teamwork skills
• Ability to work in a demanding, fast-paced environment and meet tight deadlines
• Ability to work at a high level of concentration and commitment
• Working safely in a workshop environment
• Confident in IT skills, both Microsoft Word, Excel, Outlook, and the Epicor ERP system
• Relevant Industrial On-the-Job Training
• Maths & English GCSE or similar
• 25 days holiday + Bank Holidays
• Life Insurance
• Enhanced Maternity/Paternity pay
• 5% Pension contributions
• Companywide performance-based annual bonus scheme

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