At Sodexo, we don’t just deliver services — we create meaningful quality‑of‑life experiences for the people and communities we support every day. As we continue to strengthen our presence across Scotland, we are recruiting an experienced Account Director to lead one of our key client portfolios and play a pivotal role in shaping long‑term success.
This is a high‑impact leadership role for someone who thrives on building strategic client relationships, driving operational performance, and delivering service excellence across complex, multi‑site environments.
Main Responsibilities
- Lead the strategic and operational delivery of a major client account across Scotland
- Build and maintain strong, trusted relationships with senior client stakeholders
- Ensure consistent, high‑quality service delivery across all sites, aligned with Sodexo’s standards and values
- Drive continuous improvement, innovation, and operational efficiency
- Lead, inspire, and develop on‑site and regional teams to deliver outstanding results
- Oversee financial performance, ensuring commercial targets, budgets, and KPIs are achieved
- Identify opportunities to enhance services, expand scope, and support account growth
- Ensure full compliance with health, safety, and regulatory requirements
The Ideal Candidate
You will bring proven experience in a senior operational or client‑facing leadership role, ideally within a service‑driven, multi‑site environment. You will have a strong track record of:
- Managing large‑scale client accounts with complex operational requirements
- Building influential relationships with senior stakeholders
- Leading high‑performing teams and fostering a culture of excellence
- Delivering operational, financial, and commercial performance
- Driving innovation, continuous improvement, and service enhancement
- Balancing strategic thinking with hands‑on leadership
You’ll be a confident communicator, a natural relationship‑builder, and a leader who thrives in dynamic environments.
Package Description
Competitive salary, bonus, car allowance, and benefits.
Benefits
- 20+ Sodexo benefits, including a retirement plan, discounts to over 1,900 brands, gym discounts, and a confidential 24/7 employee assistance programme providing independent support for emotional, legal, and financial advice.
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