Performance and Contract Officer

Performance & Contracts Officer

This is an exciting opportunity to be part of a team created to deliver and support a suite of Skills and Employment Provision delivered across Greater Manchester.

The postholder will manage the performance and monitoring process (including the processing of data returns, claims and relationship management) for contract and grant funded programmes, ensuring a high level of service is delivered to contracted external partners, accurate data returns, financial allocations, robust audit processes and communication with partners.

Performance and Contract Officers are a critical part of the wider team, supporting the delivery of exciting provision that helps deliver our ambitious and ground-breaking priorities. Working as part of a team, wider directorate and closely with the Mayor of Greater Manchester, local authorities, government departments, businesses, voluntary and community sector enterprises, and a broad range of local partners, you can help make a real difference across Greater Manchester.

Do you have a high level of attention to detail, strong commitment to high quality work and a high level of enthusiasm, personal drive, energy and a capacity for sustained effort and performance then we'd love to hear from you!

Key Responsibilities

• Manage the performance and monitoring process for contract and grant funded programmes.
• Process data returns and claims, ensuring accurate and timely submissions.
• Maintain financial allocations and conduct robust audit processes.
• Communicate effectively with partnered external organisations, building and maintaining relationships.
• Ensure high level of service delivery to all contracted external partners.

Equality, Diversity & Inclusion

We value the diversity of our employees and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We encourage applications from all suitably qualified individuals, irrespective of age, disability, gender identity, pregnancy and maternity, race, religion or belief, sex, sexual orientation or civil partnership.

Benefits

We offer a competitive package as part of our overall offer.

Working Arrangements

Hybrid working: the role is part of GMCA's hybrid working scheme. Work will involve a combination of attendance at the Manchester city centre office, Fire and Rescue Service HQ in Swinton or other locations, and remote working from home, depending on business needs.

Background Checks

BASIC DBS check required.

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