Hybrid Service Desk Lead — SLA & Incident Management

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Company: Intelliscape Ltd
Apply for the Hybrid Service Desk Lead — SLA & Incident Management
Location: Bristol
Job Description:

Intelliscape Ltd is seeking a Service Team Lead in Bristol with hybrid working arrangements. The successful candidate will manage the Service Desk operations, ensuring high performance in ticket management and SLA compliance. Responsibilities include leading team members, monitoring service desk queues, and conducting performance reporting. Qualifications include experience in service operations and a strong understanding of incident management. Benefits comprise flexible working, generous leave, and health insurance.#J-18808-Ljbffr…

Posted: May 9th, 2026