Economic Development Officer

The Economic Development Officer (Business Growth Dorset) will play a pivotal role in supporting small and medium-sized businesses, including start-ups, across Dorset and Bournemouth, Christchurch and Poole. This role involves providing expert advice, guidance and signposting to relevant resources, ensuring businesses receive the support they need to thrive.

Responsibilities

• Respond to business enquiries in a professional and timely manner.
• Identify growth businesses across the county and build relationships to provide proactive growth support.
• Manage personal workload, including output targets and projects.
• Maintain accurate records on the CRM system.
• Attend and actively participate in business events.
• Promote the Business Growth Dorset service and the Invest in Dorset brand.
• Act as an ambassador for Dorset businesses across Dorset and BCP.
• Perform administrative tasks related to CRM, website management, social media, events, finance and project coordination.

Key Abilities and Qualifications

The ideal candidate possesses strong interpersonal and practical skills, including excellent communication and active listening to understand and address each business’s needs. A solid grasp of the business support landscape, local resources, funding opportunities and support programmes is crucial. The individual should be adept at building and maintaining relationships, ensuring businesses feel supported and valued. Organisational skills and attention to detail are essential for managing multiple tasks and maintaining accurate records. A proactive and empathetic approach helps in providing effective guidance and fostering a positive business environment. The applicant should embody Dorset Council Values: Respect, Together, Accountability, Openness and Curiosity. Accurate spoken English and the ability to converse at ease with customers are also required.

Work Details

This is a full‑time (1 FTE) fixed‑term contract until 31 March 2029. The role is based at County Hall and offers flexible working options, including hybrid and working from home. The position requires significant travel and a vehicle or suitable transport must be available for use as needed. This role is UK-based and will require confirmation of right to work as part of the appointment process.

EEO Statement

We welcome applications from everyone and are proud to be a Disability Confident Employer. We are committed to building a diverse and inclusive organisation where different skills, perspectives and backgrounds strengthen both our council and the communities we serve. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also welcome reasonable adjustments to ensure an accessible recruitment process.

Contact

Please contact Shelley Collins‑Trevett, (email protected) for more information or to apply.

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