{ “@context”: “http://schema.org”, “@type”: “JobPosting”, “title”: “Security Officer 36hrs – StarCity, Birmingham Operations · StarCity”, “description”: “
StarCity is a leading family entertainment destination in Birmingham, featuring a wide range of attractions and dining options. The role is based within this vibrant environment.
Purpose of the Role
- To provide a safe, clean, and welcoming environment for our guests, staff, and contractors.
- Customer service experience to our customers.
- To ensure full compliance with Health & Safety Policy for the centre.
- Supporting the centre’s Operation with adhering to the company process and procedures.
- Completing site patrols in line with the centre’s strategy.
- Assisting with site incidents.
Key Responsibilities
- Reports to the Duty Manager and Centre Management Team.
- To comply with the individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
- Ensure that all incidents, H&S issues are recorded & logged.
- Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
- Report any H&S issues to Centre Management and act accordingly.
- Ensure visitors & contractors fully comply with site procedures.
- Follow lost property procedures for items of lost property found onsite.
- Attending site incidents in an effective way.
- Key communication via radio with colleagues and the Operations Centre.
- Report writing.
- Key customer service skills to support our customers.
- Traffic management, will involve manual handling – moving chapter 8 barriers & cones.
Skills, Knowledge, and Experience
- Ensuring that you are proactive.
- Prioritising workload.
- Excellent verbal and written communication skills.
- Problem solving and reporting back with any issues.
- Key decision making.
Working Hours – Full time working hours, 36 Hours per week, fully flexible, shift time patterns 09:00 – 18:00 & 17:00 – 02:00, 4 on 4 off rota.
Salary – £13.14/hr.
Benefits Booklet.
#J-18808-Ljbffr”, “datePosted”: “2026-05-09”, “hiringOrganization”: { “@type”: “Organization”, “name”: “Savills Company”, “sameAs”: “https://uk.whatjobs.com/pub_api__cpl__428052051__4861?utm_campaign=publisher&utm_medium=api&utm_source=4861&geoID=835” }, “jobLocation”: { “@type”: “Place”, “address”: { “@type”: “PostalAddress”, “addressLocality”: “Birmingham” } } }Company: Savills Company
Location: Birmingham
Job Description:
StarCity is a leading family entertainment destination in Birmingham, featuring a wide range of attractions and dining options. The role is based within this vibrant environment.
Purpose of the Role
- To provide a safe, clean, and welcoming environment for our guests, staff, and contractors.
- Customer service experience to our customers.
- To ensure full compliance with Health & Safety Policy for the centre.
- Supporting the centre’s Operation with adhering to the company process and procedures.
- Completing site patrols in line with the centre’s strategy.
- Assisting with site incidents.
Key Responsibilities
- Reports to the Duty Manager and Centre Management Team.
- To comply with the individual responsibilities to ensure that the requirements of the Regulatory Reform (Fire Safety) Order are complied with, in line with company policy and site procedures.
- Ensure that all incidents, H&S issues are recorded & logged.
- Ensure that contractors arriving on site adhere fully to requirements for contractor management and site H&S in line with the company policy and site procedures.
- Report any H&S issues to Centre Management and act accordingly.
- Ensure visitors & contractors fully comply with site procedures.
- Follow lost property procedures for items of lost property found onsite.
- Attending site incidents in an effective way.
- Key communication via radio with colleagues and the Operations Centre.
- Report writing.
- Key customer service skills to support our customers.
- Traffic management, will involve manual handling – moving chapter 8 barriers & cones.
Skills, Knowledge, and Experience
- Ensuring that you are proactive.
- Prioritising workload.
- Excellent verbal and written communication skills.
- Problem solving and reporting back with any issues.
- Key decision making.
Working Hours – Full time working hours, 36 Hours per week, fully flexible, shift time patterns 09:00 – 18:00 & 17:00 – 02:00, 4 on 4 off rota.
Salary – £13.14/hr.
Benefits Booklet.
#J-18808-Ljbffr…
Posted: May 9th, 2026