Salary: Depending on experience
£500 bonus paid after completion of a successful 6-month probation!
Hours: Monday to Friday 8.30am - 5.30pm
Location: Horsham, West Sussex (office / hybrid)
Please note all successful applicants will be subject to right to work and background DBS checks. As part of our standard recruitment procedure.
Why join us?
Aside from a fantastic list of benefits, we move quickly and are market leading. We truly live by our ethos of work hard, play hard. Whilst we are data driven and KPI led; our management structure, family ethos and constant determination to be the best we can be, ensures that those who want to grow and develop have every opportunity to. Are you ready to embrace a new challenge? We are seeking an enthusiastic, hardworking and ambitious individual who would like an opportunity to build their career in a fun and social work environment. If this sounds like you, apply today, you don’t want to miss out!
Areas Of Focus
- Currently, we have 30,000 new sales opportunities from our partners each month and we are looking for a customer focused Analyst to help us identify and deliver insight as to the best course of action to deliver growth including the 90,000 telephone calls we make each month internally.
- With well-established routes to market already in place, the focus of the role is to deliver continued improvement across both acquisition and retention channels.
- The right candidate will be obsessed with Data and delivering tangible insights into the business to help shape and develop growth, working closely with both marketing and sales, to lead the conversation and optimise activity through multiple touchpoints both online and offline.
- Lead efficiency analysis.
- Marketing activity analysis & reporting.
- Sales analysis & reporting to SMT and our partnerships.
- Cancellation analysis & reporting.
- Working cross-functionally to deliver insight into all areas of the business.
- Influence the marketing and sales agenda through data analytics to continue growth at pace.
- Both regular and adhoc reporting for our management team.
- Ability to dig into the detail and produce meaningful and tangible action focussed insights.
Is this you?
- 3 years experience working within a Data Analyst role.
- Experience using SQL database management systems, Google Analytics, Advanced Excel, Power BI and Azure is essential for this role.
- Strong IT Skills including Word, Excel, PowerPoint, and Outlook.
- Assertive, self-starter and pro-active.
- Able to manage multiple projects at once.
- Entrepreneurial, can-do attitude – a desire to roll your sleeves up and get stuck in.
- Exceptional organisational and planning skills.
- Forward- thinking individual.
- Attention to detail.
- Experience in Communications is advantageous.
- Strong internal stakeholder management skills.
A little bit about us?
Founded 12 years ago, Telecom Acquisitions Limited (TAL) is the holding company of several residential broadband brands, including Home Telecom, Fleur Telecom, Eclipse Broadband, and Hive Telecom. With a niche proposition specialising in the tenancy rental market matching contract lengths to tenancy terms, TAL has carved itself a unique spot in a fast-growing market. With the exponential growth of home working in recent years, teamed with the ever-changing way in which consumers consume content and entertainment – never has broadband been such an important service. Having recently joined forces with TalkTalk to become their home move specialist team, this growth is set to continue as the portfolio of brands, numbers of customers and full fibre roll out continues.
As part of our strategic alliance with TalkTalk and the development of the home move division of the business, our offering to be the ‘one stop shop’ for all your moving needs is rapidly becoming our flagship solution. Working with leading estate agents throughout the UK enables us to offer a concierge style service advising and setting up broadband and utilities through our partnerships.
We Will Look After You Too
- 50% off broadband after successful completion of probation period – completely free after 2 years’ service
- 25 days holiday increasing up to a maximum of 30 days based on length of service – plus bank holidays and day off for your birthday
- Death in service
- Salary sacrifice pension scheme
- Local company discounts
- Buy and sell holiday scheme
- Complementary fresh fruit and breakfast bar
- Friday fridge
- £1000 refer a friend
- £250 bright ideas scheme
- Company events – summer party, Christmas party and sports day just to name a few
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