What you’ll be doing
We’re looking for an experienced Web Manager to oversee our global web portfolio, lead cross-functional digital initiatives, support D2C and E-Commerce operations, and ensure compliance, efficiency, and continuous improvement across all web platforms.
Key responsibilities
- Manage, maintain, and optimise the content lifecycle across all company-owned CMS platforms
- Lead website improvements and new feature delivery
- Work with stakeholders to gather requirements, work on roadmaps, solutions and support technical delivery
- Use analytics to optimise customer journeys and conversion
- Manage agencies, suppliers, and development priorities
Who we are looking for
You will have excellent stakeholder management and communication skills and proven experience managing a high-traffic or e‑commerce website.
You should be able to discuss technical issues with stakeholders around e-commerce (Shopify), UX, SEO, accessibility, design, etc., and communicate these requirements to developers or 3rd parties.
You are creative and innovative in your approach to service delivery, continually looking for ways to improve service to the business.
You have CMS, SEO, and analytics knowledge; Google Analytics experience of tracking and analysing website traffic and user behaviour, including ghost traffic; experience of managing the Data privacy platform Osano.
You have a solid understanding and experience of managing at least one of the content management systems (WordPress/Sanity) and familiarity with the Jamstack approach.
What we offer
- 28 annual leave days per year, increases to 29 days after 2 years’ service and goes up to 30 days after 5 years’ (+ bank holidays)
- Private medical insurance
- 2 community days per year
- Summer hours (finishing at 1pm on Fridays during the summer months)
- Retail discounts through Hachette rewards
- Cycle to Work scheme
- Wide-ranging training library
- Development programmes (including mentoring)
- Up to 70% off book purchases
- A charity bookshelf
- 12 Staff-led employee networks that are voluntary, including AgeWise, Gender Balance, Thrive, Pride, All Together, Wellbeing and religious networks
- Season ticket loans
- And much more!
The role will be based in our London office, with a blend of in-office and homeworking.
Our commitment
Hachette employs people on the basis of their abilities. We aim to attract and develop talent from a base as broad as the world of readers we want to reach, with a wide and representative range of age, faith, disability, race, gender, sexuality and socio-economic, regional and cultural backgrounds.
We want everyone to have the opportunity to perform at their best during our recruitment process. If you need any adjustments, you can let us know at the ‘Reasonable Adjustments’ section of your application. We’ll make sure you’re supported throughout the process.
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