Service Charge Analyst

Location: Peterborough or Camberley (hybrid). Salary: £34,191 per annum.

2‑year fixed‑term contract, 35 hours per week, Monday – Friday, 9 am – 5 pm.

About the role

As Service Charge Specialist you will visit sites, verify data, and analyze service charge schedules. You will identify discrepancies, determine necessary adjustments, and ensure data integrity for each scheme.

You will work closely with Asset teams and leadership to future‑proof processes, align apportionments with tenancy and lease agreements, and provide clear communication to stakeholders.

The role involves national travel and site visits. If you are inquisitive, thorough, and ready to make a real difference, we want to hear from you.

About you

Ideal candidates have proven experience in service charge management, finance, or property services in the housing sector. Strong analytical skills, excellent attention to detail, and the ability to interpret complex residential leases are essential.

Proficiency with Excel, finance systems, and housing management software is expected, as well as effective communication with internal and external stakeholders.

You should be collaborative, customer‑focused, and comfortable working with both internal teams and external partners.

Successful applicants will be subject to pre‑employment checks such as DBS and social media screening.

Interview process

Stage 1: A Place to Connect

A call with the hiring manager to discuss the role and team. Planned date: 22nd May via Teams.

Stage 2: A Place to Show Your Strengths

A role related assessment and behavioural, scenario‑based interview. Planned dates: 1st June at Peterborough office or 2nd June at Camberley office.

Benefits

• Generous time off – 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more.
• Health & wellbeing support – cash health plan, health MOTs, online GP access, gym discounts, and a dedicated volunteering day.
• Financial perks – car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform.
• Future‑focused benefits – defined contribution and defined benefit pension schemes through salary sacrifice, plus life assurance at three times your salary.
• Family‑friendly policies – enhanced parental leave, flexible working options, and support for work‑life balance.
• Career development – training programs such as Stepping into Management, Management Essentials, Leadership Academy, and apprenticeships.

Inclusion

We believe diversity makes us stronger and are committed to creating a workplace where everyone feels valued, respected, and able to thrive.

Recruitment Agency Policy

We work exclusively with partners on our preferred supplier list and do not accept unsolicited CVs or speculative approaches from agencies for this role.

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