Credit Controller

About the Team:

You will be joining a team of highly valued Credit Controllers who are responsible for collecting payments from our customers within the healthcare market.

This Credit Control job is a hybrid working position, with a requirement to come into the Leeds office (LS19 6BA) once a week. The rest of your role will be worked from home.

About the Role:

This is a varied Credit Control position where you will be responsible for a ledger consisting of NHS customers. We will look to you to build relationships with customers to resolve billing queries and ensure timely collection of payments.

Collaboration is key, you will work with the wider finance and business to understand and resolve invoice queries.

Other key responsibilities and accountabilities will include;

• Handling of customer billing queries, to resolve disputed items
• Agreeing payment plans with customers, where appropriate
• Maintaining accurate records for all chasing activity
• Assisting the wider accounts department, as required

Who You Are:

You will be an experienced Credit Controller with an understanding of the order to cash process. Being a problem-solver will come naturally to you as you use your inquisitive nature to understand invoice queries.

As a Credit Controller, you will have exposure to complex query handling through speaking with customers and the wider business to gather the right information to collect payments. Confident in speaking with customers over the phone, you will have demonstrable experience of building relationships in the credit control process.

We are fast paced, so the ability to work with competing demands and in a changing environment is key.

Other skills and experience we are looking for you to demonstrate include;

• Previous experience working in B2B credit control and full understanding of the order to cash process
• Experience within a similar role working with the public sector is desirable but not essential to your success

Ready to Join Us?

At Optum UK, we are a UK leader in integrated healthcare software and services, supporting healthcare professionals across primary and community care, pharmacy, secondary care and specialist services. Our technology helps teams access the right information at the right time, enabling better, faster and more efficient patient care across the UK healthcare system.

If this sounds like the right next step for you, we’d love to hear from you. Apply today and discover why Optum UK is an exceptional place to grow your career while making a tangible impact in UK healthcare.

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