Service Engineer

As a Service Engineer, you will play a key role in maintaining, repairing, and troubleshooting industrial door systems for our clients. This full-time, remote role involves providing technical support, conducting field service appointments, and ensuring that maintenance and repairs are executed efficiently. You will collaborate with clients and internal teams to resolve technical issues and uphold Empire’s reputation for exceptional service standards. Flexibility and adaptability are critical, as you may be required to respond to urgent service needs at various client locations.

Qualifications

• Strong Troubleshooting and problem-solving skills
• Experience in Field Service and on-site repair work
• Excellent Communication skills, with the ability to interact professionally with clients and team members
• Proficiency in providing Technical Support and understanding complex systems
• Competence in Maintenance & Repair of industrial systems
• Ability to travel as required and work independently in a remote capacity
• Prior experience in industrial door systems or related fields is a plus
• Relevant technical certifications or qualifications are highly preferred

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