We’re not just another bike brand - we're an iconic, British motorcycle brand with over 120 years of history behind us. Our new state‑of‑the‑art facilities in Solihull, West Midlands are home to a tight‑knit, but ever‑expanding team that's passionate about delivering exquisite riding experiences to our customers.
Under new ownership and proud to be part of the TVS Motor family, we're entering a new era of global success. And we want you to be a part of it!
At Norton, we value respect, trust, and responsibility. We trust our employees to execute their roles exceptionally and professionally, and we value personal development, teaching, and learning. When you join our team, you'll have the opportunity to grow and learn alongside some of the most talented and dedicated people in the business.
So if you're passionate about motorcycles and looking to join a team that's shaping the future of this legendary brand, we'd love to hear from you!
The Role
To act as the Quality owner for product audit and product quality assurance, ensuring that Norton Motorcycles meet defined standards for appearance, functionality, and conformity throughout new product development and series production.
The role is responsible for operating and developing the product audit system as the internal voice of the customer, assessing both the Appeal Quality Index (AQI) and Functional Quality Index (FQI) of the product. Through structured audits, testing and data analysis the role ensures that products not only meet engineering specifications but also deliver the intended customer experience.
The Product Quality Engineer will coordinate product testing and conformity activities, analyse product audit outcomes, identify quality trends, and drive improvements across engineering, manufacturing, and supplier quality teams.
Key Responsibilities
- Own and operate the product audit system, representing the internal voice of the customer
- Manage and develop the Appeal Quality Index (AQI) and Functional Quality Index (FQI) audit frameworks
- Plan structured product audits on vehicles in development builds and series production
- Analyse audit results, identify recurring issues and drive corrective actions across the organisation
- Ensure that finished vehicles conform to engineering specifications, regulatory requirements and Norton quality standards
- Coordinate product quality assurance activities including testing, verification, and conformity checks (internally and externally at engineering test partner sites worldwide)
- Generate objective product quality evidence supporting internal requirements and Conformity of Production (CoP)
- Ensure deviations from defined standards are identified, reported, and addressed
- Create detailed inspection standards for assembly checkpoints and final audit
- Ensure alignment with safety and aesthetic requirements
- Develop EOL checklists for functional and perceived quality
- Support product quality validation during prototype, development, and pre‑production builds
- Establish zone master documents defining quality expectations
- Coordinate product audits and testing on development vehicles to identify quality risks prior to series production
- Provide feedback to engineering teams regarding product design, fit, finish, and functionality
- Ensure that product quality expectations are achieved before launch
Experience
- Degree, HNC/HND, or equivalent experience in Mechanical Engineering, Manufacturing Engineering, or a related technical discipline
- Experience in product quality, validation testing, or product audit within automotive, motorcycle, aerospace, or precision manufacturing environments
- Experience evaluating product appearance, fit and finish, and functional performance
- Ability to interpret engineering drawings, specifications, and product standards
- Familiarity with ISO 9001 / IATF 16949 quality management systems
Rewards of working for Norton
We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:
- Competitive salary package that recognises your skills and experience
- 33 days of holiday (inc. Bank Hols) to relax and recharge
- Generous pension scheme that sets you up for the future, with access to personalised advice.
- Private Medical Insurance and a Cash Back Programme to keep you feeling your best
- Life insurance (4x salary) because we've got your back no matter what
- FREE fruit, got to have your five‑a‑day!
- WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme
- Experience the thrill of an entrepreneurial environment within a larger, well‑funded company with ambitious long‑term goals.
- Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!
- A diverse and international team that brings together different perspectives, backgrounds, and experiences.
- Join the fun with our twice‑yearly employee events, payday socials, and loads of exciting activities in between!
- Want to go green? You can enjoy free electric bicycle hire
- Plus, no need to stress about finding a parking spot – we've got on‑site free parking covered and FREE electric charge points
We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.
Join us and see for yourself!
PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS
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