Main Purpose of Job:
Our client, a manufacturer of precision gearing systems, is seeking a Quality Assurance Engineer to lead and support the day-to-day implementation of Quality Management Systems. This role focuses on maintaining compliance with ISO 9001/AS9100 standards, managing PPAP and First Article Inspections, and driving quality improvements across the business. The successful candidate will play a key role in ensuring product quality, customer satisfaction, and continuous improvement.
Key Responsibilities:
- Maintain and develop the Quality Management System in line with AS9100 standards and customer-specific requirements
- Manage calibration systems in accordance with quality standards
- Plan, coordinate, and support internal audits, including Non-Conformance Report (NCR) closure
- Assist with customer audits and annual compliance requirements
- Process supplier and customer returns related to non-conforming products
- Prepare, review, and approve documentation including FAI, PPAP, 8D reports, and permits
- Lead and promote continuous improvement and quality assurance initiatives across the business
- Identify, investigate, and implement corrective and preventative actions
- Support production teams with problem-solving and root cause analysis
- Analyse internal failure trends and recommend improvements
- Ensure QA activities align with delivery targets and business priorities
- Communicate effectively with internal teams to maintain a consistent and professional working environment
- Liaise directly with customer quality representatives to resolve complaints and issues
- Compile and analyse KPI data, presenting findings to senior leadership
- Work flexibly, including occasional travel between company or customer sites
Skills and Qualifications/experience:
- Strong understanding of AS9100 standards (minimum 3 years experience)
- Experience working within a manufacturing environment
- Knowledge of quality tools such as PPAP, FAI, and 8D reporting
- Lead Auditor qualification (desirable but not essential)
- High attention to detail with strong analytical skills
- Ability to work under pressure and manage competing priorities
- Capable of working both independently and as part of a team
- Strong communication and problem-solving abilities
Benefits
- Holiday: 33 days annual holiday (including bank and public holidays)
- Group life cover: 4x current basic annual salary
- Enhanced maternity/paternity leave and pay
- Pension: salary sacrifice with Royal London (ER contribution after 3 months is 3.5%; employee minimum contribution is 5%)
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