Presales Consultant

Overview

We are PXC, the UK’s largest provider of wholesale connectivity. Our vision is to be the UK’s #1 wholesale platform, a one-stop shop provider of connectivity, voice, cloud and security underpinned by the UK’s most robust, secure, resilient and reliable network.

Born from the combination of Virtual1 and TalkTalk’s wholesale services and national network business, we operate across our 3 core sites (Salford, London and Skopje, North Macedonia).

Our mission is clear: to be the UK’s best company to work for and best to work with. We believe this success is driven by the power of our employees. We empower our people to become true experts in their field who embody our values every day: we care; we challenge; we commit.

About the Team: PXC is pivoting to full fibre connectivity and is committed to take its Partners on the journey, unlocking profitable growth, whilst maximising value across the whole portfolio. As a member of the Pre-Sales Team, you will be at the centre of this transformation. You will work closely with key stakeholders across the Sales, Commercial, Network and Technology functions to be the design authority on complex network solutions, building technical relationships with customers and working with service management to ensure the right solutions are proposed. BAU activity for the role includes being the trusted advisor to the customer by acting in a CTO capacity for PXC and engaging up to board level within their organisation. The Pre-Sales consultant will articulate ‘why PXC’ to the customer whilst ensuring operational viability of any proposed solution and supporting our fibre first strategy by transitioning from legacy to future services.

Key Responsibilities

• Responsible for technical qualification and technical guidance to our partners, acting as a trusted advisor.
• Creation of high-level design documentation for end-to-end solutions or services.
• Accountable for the most effective / efficient end-to-end solution design and for operationally compliant solutions.
• Understands product roadmap and pro-actively designs solutions that align with the future portfolio / TT strategy.
• Works with product, network and technology teams to implement the standardisation or productization of new solutions.

What will make you successful in this role

• Must have: Subject matter / industry expertise with a solid understanding of the competitive landscape and technology evolution.
• Knowledge of telecommunications technologies i.e. optical, MPLS networks, access products, voice services and cloud technologies, with demonstrable depth in at least one discipline.
• Great stakeholder management, managing internal and external customers with multiple opinions / requirements.
• Strong interpersonal, communication, collaboration, influencing and negotiation skills. The ability to prioritise / manage work, prepare proposals, present solutions and show resilience when needed.

Desirable

• Experience of unified communications, managed services and ancillary products such as Wi‑Fi, LAN and enhanced monitoring.
• Continuous improvement mindset. An innovative thinker who can respond quickly in a dynamic environment.
• Proven team player who wins when the team wins.
• Equivalent industry knowledge and experience with Openreach & Altnet networks and products.

How we look after our employees

• Hybrid working policy offering flexibility to work from home as well as in accessible and collaborative office spaces.
• Starting holiday allowance of 25 days’ holiday and up to 10 extra days via our holiday purchase scheme Flex30, plus an additional 30 hours of leave each year.
• Free private healthcare for all employees, competitive pension scheme and the opportunity to earn bonus.
• Free broadband for all employees plus gifts for major life events such as marriages and births.
• Flexible salary sacrifice scheme including dental, gym plus a wide range of shopping and leisure discounts.

Note: Time and leave accrual described herein is based on full-time employment and may be pro-rated for part-time employees.

At PXC, we know that diversity means success and innovation. We want our workplace to reflect the communities and customers we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself. We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.

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